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Blameless Postmortem Factory

by Agentlas

A seven-role team that builds one cited incident timeline from logs, metrics, deploys and alerts, produces a conjunction of contributing factors instead of a single root cause, strikes every prevention claim that recorded telemetry does not support, quantifies time-to-detect against the earliest detectable signal, assigns each surviving action a named owner and an executable verification, and refuses to publish until a new detector is shown to fire on replayed incident telemetry.

Example conversation

Try asking like this

You

our incident writeups are vague and the action items never get verified

Blameless Postmortem Factory

A seven-role team that builds one cited incident timeline from logs, metrics, deploys and alerts, produces a conjunction of contributing factors instead of a single root cause, strikes every prevention claim that recorded telemetry does not support, quantifies time-to-detect against the earliest detectable signal, assigns each surviving action a named owner and an executable verification, and refuses to publish until a new detector is shown to fire on replayed incident telemetry.

What I need first
  • The affected service and the believed start and end of customer impact, used as the initial search window before T0 is derived from telemetry.
  • Access to logs, metric series at the finest retained resolution, and traces for the incident window and the two hours before it.
  • Deploy, config and feature-flag change history plus alert configuration and alert event history, including what was muted or auto-resolved.
  • A clean window of the same telemetry, used to prove a proposed detector does not fire on normal operation.Optional
  • Incident channel messages and page timestamps, used only for timing and for what information was available when.Optional
  • Earlier postmortems for the same system, so repeat contributing factors and uncompleted action items can be surfaced.Optional
  • The organisation's required template or filing destination, so the output fits the existing process.Optional
What you get
  • Evidence Manifest.Json
  • Timeline.Json
  • Factor Map.Json
  • Counterfactual Verdicts.Json
  • Detection Report.Json
  • Action Register.Json
  • Postmortem.Md
  • Recurrence Proof.Json
You can also ask
  • the same failure came back six months later, what did we miss last time
  • how long did it actually take us to detect this and when could we have known
  • prove that the alert we are adding would have fired during last week's outage
Team structure

Who works together

TeamPostmortem Orchestrator
  • Timeline Reconstructor
  • Contributing Factor Analyst
  • Counterfactual Tester
  • Detection Gap Auditor
  • Action Owner Mapper
  • Narrative Editor
  • Recurrence Verifier Gate